My cart:
0 items
  • Cart is Empty
  • Sub Total: $0.00

Avaya > 132-S-720-1 Exam Q/A and Practice Software



Pass4sure Real Questions and Answers

Questions and Answers


Avaya 132-S-720-1

Specialist Call Center Implement and(R) Support Elective

Questions and Answers : 128
Q&A Update On : November 20, 2017
File Format : PDF
Windows Compatibility : Windows 10/8/7/Vista/2000/XP/98
Mac Compatibility : All Versions including iOS 4/5/6/7
Android : All Android Versions
Linux : All Linux Versions
Download Free 132-S-720-1 PDF

If you are looking for 132-S-720-1 Practice Test containing Real Test Questions, you are at right place. We have compiled database of questions from Actual Exams in order to help you prepare and pass your exam on the first attempt. All training materials on the site are Up To Date and verified by our experts.

Killexams provide latest and updated Practice Test with Actual Exam Questions and Answers for new syllabus of Avaya 132-S-720-1 Exam. Practice our Real Questions and Answers to Improve your knowledge and pass your exam with High Marks. We ensure your success in the Test Center, covering all the topics of exam and build your Knowledge of the 132-S-720-1 exam. Pass4sure with our accurate questions.

Q&A that works in Real Test



Our 132-S-720-1 Exam PDF contains Complete Pool of Questions and Answers and Brain dumps checked and verified including references and explanations (where applicable). Our target to assemble the Questions and Answers is not only to pass the exam at first attempt but Really Improve Your Knowledge about the 132-S-720-1 exam topics.

132-S-720-1 exam Questions and Answers are Printable in High Quality Study Guide that you can download in your Computer or any other device and start preparing your 132-S-720-1 exam. Print Complete 132-S-720-1 Study Guide, carry with you when you are at Vacations or Traveling and Enjoy your Exam Prep. You can access updated 132-S-720-1 Exam Q&A from your online account anytime.

Download your 132-S-720-1 Study Guide immediately after buying and Start Preparing Your Exam Prep Right Now!
  • Main features
  • Instant download Access - Allowing you to start study as soon as you complete your purchase
    High Success Rate - 98% Success rate with money back guarantee
    Updated on regular basis - Q&A are updated as soon as any change in actual exams is done
    Latest Test Experience - Questions as you will experience in real exam
    Secure shopping experience - Your information will never be shared (Privacy Statment)
    Versatile File Format - PDF Viewable at Windows/MAC/iPhone/iPad/Android/Sambian/ etc.
    Printable / Movable - Printable in High Quality, Portable, Transferable, Movable


Buy Full Version (Limited time Discount offer)

Compare Price and Packages

3 Months
$39.00 $97
  • Exam Q & A PDF
  • 3 months Subscription
  • Up to Date Q & A
  • Instant File Download
  • 98% Success Rate
  • Confidentiality Ensured
  • (OPTIONAL ADD-ON)
  • Exam Simulator ($10)
Compare Packages
1 Year
$97.00 $146
  • Exam Q & A PDF
  • 1 Year Subscription
  • Up to Date Q & A
  • Instant File Download
  • 98% Success Rate
  • Confidentiality Ensured
  • (OPTIONAL ADD-ON)
  • Exam Simulator ($25)
Compare Packages

Show All Supported Payment Methods
Card Logo Card Logo Card Logo Card Logo Card Logo Card Logo Card Logo
Card Logo Card Logo Card Logo Card Logo Card Logo Card Logo Card Logo Card Logo Card Logo



Exam Simulator

Exam Simulator


Avaya 132-S-720-1

Specialist Call Center Implement and(R) Support Elective

Exam Simulator Q&A : 128
Q&A Update On : November 20, 2017
File Format : Installable Setup (.EXE)
Windows Compatibility : Windows 10/8/7/Vista/2000/XP/98
Mac Compatibility : Through Wine, Virtual Computer, Dual Boot
Exam Simulator Software
Download 132-S-720-1 Sample Exam Simulator
Exam Simulator Installation Guide

Killexams Exam Simulator is industry leading Test Preparation and Evaluation Software for 132-S-720-1 exam. Through our Exam Simulator we guarantee that when you prepare Avaya 132-S-720-1, you will be confident in all the topics of the exam and will be ready to take the exam any time. Our Exam Simulator uses braindumps and real questions to prepare you for exam. Exam Simulator maintains performance records, performance graphs, explanations and references (if provied). Automated test preparation makes much easy to cover complete pool of questions in fastest way possible. Exam Simulators are updated on regular basis so that you can have best test preparation. Pass4sure with Industry Leading Exam Simulator.


  • Main features
  • Instant download Access - Allowing you to start Practicing as soon as you complete your purchase
    High Success Rate - 98% Success rate with money back guarantee
    Updated on regular basis - Exam Simulator is updated as soon as any change in actual exams is done
    Latest Test Experience - Questions as you will experience in real exam
    Secure shopping experience - Your information will never be shared (Privacy Statment)
    Versatile File Format - Exam Simulator Compatible with all Windows PC
    Portable - Exam Simulator can be Installed in any Computer i.e. office, home etc.





Buy Full Version (Limited time Discount offer)

Compare Price and Packages

3 Months
$39.00 $97
  • Exam Simulator
  • 3 months Download Account
  • Up to Date Q & A
  • Instant File Download
  • 98% Success Rate
  • Confidentiality Ensured
Compare Packages
1 Year
$97.00 $146
  • Exam Simulator
  • 1 Year Download Account
  • Up to Date Q & A
  • Instant File Download
  • 98% Success Rate
  • Confidentiality Ensured
Compare Packages

Show All Supported Payment Methods
Card Logo Card Logo Card Logo Card Logo Card Logo Card Logo Card Logo
Card Logo Card Logo Card Logo Card Logo Card Logo Card Logo Card Logo Card Logo Card Logo



QAs and Exam Simulator

Preparation Pack (PDF + Exam Simulator)

Avaya 132-S-720-1

Killexams Preparation Pack contains Pass4sure Real Avaya 132-S-720-1 Questions and Answers and Exam Simulator. Killexams is the competent Exam Preparation and Training company that will help you with current and up-to-date training materials for Avaya Certification Exams. Authentic 132-S-720-1 Braindumps and Real Questions are used to prepare you for the exam. 132-S-720-1 Exam PDF and Exam Simulator are continuously being reviewed and updated for accuracy by our Avaya test experts. Take the advantage of Killexams 132-S-720-1 authentic and updated Questons and Answers with exam simulator to ensure that you are 100% prepared. We offer special discount on preparation pack. Pass4sure with Real exam Questions and Answers


Preparation Pack Includes


  • Pass4sure PDF

    Avaya 132-S-720-1 (Specialist Call Center Implement and(R) Support Elective)

    Questions and Answers : 128
    Q&A Update On : November 20, 2017
    File Format : PDF
    Windows Compatibility : Windows 10/8/7/Vista/2000/XP/98
    Mac Compatibility : All Versions including iOS 4/5/6/7
    Android : All Android Versions
    Linux : All Linux Versions
    Download 132-S-720-1 Sample Questions

    • Printable at high resolution
    • Portable Anywhere
    • Frequently Updated
    • Searchable Document
    • 24x7 Support

  • Exam Simulator Software

    Avaya 132-S-720-1 (Specialist Call Center Implement and(R) Support Elective)

    Exam Simulator Q&A : 128
    Q&A Update On : November 20, 2017
    File Format : Installable Setup (.EXE)
    Windows Compatibility : Windows 10/8/7/Vista/2000/XP/98
    Mac Compatibility : Through Wine, Virtual Computer, Dual Boot
    Download Software Exam Simulator Software
    Download 132-S-720-1 Sample Exam Simulator Exam Simulator Installation Guide

    • Real Test Experience
    • Fastest Test preparation
    • Compatible with all Windows OS
    • Accuracy Ensured
    • 24x7 Support



Buy Full Version (Limited time Discount offer)

Compare Price and Packages

3 Months
$49.00 $122
  • PDF + Exam Simulator
  • 3 months Download Account
  • Up to Date Q & A
  • Instant File Download
  • 98% Success Rate
  • Confidentiality Ensured
Compare Packages
1 Year
$122.00 $183
  • PDF + Exam Simulator
  • 1 Year Download Account
  • Up to Date Q & A
  • Instant File Download
  • 98% Success Rate
  • Confidentiality Ensured
Compare Packages

Show All Supported Payment Methods
Card Logo Card Logo Card Logo Card Logo Card Logo Card Logo
Card Logo Card Logo Card Logo Card Logo Card Logo Card Logo Card Logo

132-S-720-1 Questions and Answers

132-S-720-1


QUESTION: 111

Which command would be used to determine the number of simultaneous CMS Supervisors currently logged onto the CMS?


  1. PS -ef I grep ‘crtjo_man I wc -l

  2. PS -ef grep ‘winjo_man’ wc -l

  3. ps-efIqrep’cvsup’Iwc-l

  4. ps -ef I grep ‘cmssup’ I wc -l


Answer: B


QUESTION: 112

Vector processing continues to occur while an ASAI route request is being processed Which two steps should follow one or more adjunct routing link steps? (Choose two.)


  1. a wait step with silence

  2. anannouncernentstep

  3. a wait step hearing either nng back or music

  4. a call prompting announcement step


Answer: B, C


QUESTION: 113

Which vector variable type can have a variable access (VAC) assigned?


  1. Collect

  2. VON

  3. ANI

  4. Value


Answer: D


QUESTION: 114

What are two advantages for using Audio Groups for VAL Announcements? (Choose

two.)


  1. increased announcement space

  2. redundancy

  3. less potential impact on WAN bandwidth usage

  4. more tine allotment per VAL board


Answer: B, C


QUESTION: 115

Your customer wants to implement general purpose call vectors that support multiple applications. Which three features can be implemented to achieve the desired customer objective? (Choose three)


  1. VON vaflables

  2. Holiday tables

  3. VON skill assignments

  4. Vector variables

  5. VON or origin announcements


Answer: A, C, D


QUESTION: 116

Avaya IP Agent was just installed on an end user’s computer and the screen pop for incoming calls displays VON information that is incorrect. What is the cause of this issue?


  1. The name of the VON created has more than 15 characters in the name

  2. The Screen Name’ in the ‘Toots>Screen Pop’ window is labeled incorrectly.

  3. Screen Pop is selected to launch when the call is released and the VDN information

    is from the previous call

  4. The “Pop the screen only when VDN is’ box on the “Screen Pops - Trigqer window

is not checked


Answer: A


QUESTION: 117

Your customer has informed you that they will be using Witness Workforce

Management (formerly Blue Pumpkin) as an external work force management. Which two interfaces are needed from the Communication and Solution Integration (C&Sl) organization to be installed remotely? (Choose two.)


  1. real time adherence (PTA) interface

  2. ECH interlace

  3. historical interface

  4. ODSC


Answer: A, C


QUESTION: 118

What are three valid uses of the ASAI Phantom Call capability’? (Choose three.)


  1. When preventing an agent from receiving a call that has already abandoned from queue.

  2. When reserving a queue slot for a non-voice request.

  3. When alerting users of various conditions such as wake-up, maintenance, or security.

  4. When directing a caller to a specific agent via DirectAgent Calling.

  5. When working with the Single Step Conference feature, applications can use the phantom call feature to assist in completing trunk-to-trunk transfers.


Answer: B, C, E


QUESTION: 119

You are using a locally assigned vector variable in a vector and need to validate that the variable is being correctly assigned as calls are processed through the vector Which command would you use to validate the assignment of the vanable in the vector?


  1. Display Vector events

  2. Display Vector errors

  3. List trace VON

  4. Monitor Vector


Answer: C


QUESTION: 120

Which three statements accurately describe the Direct Agent Calling (DAC) feature of

Expert Agent Selection? (Choose three.)


  1. Calls are routed to a specific phone extension.

  2. Callers may queue for the agent if the agent is on a call

  3. Unanswered calls follow the agent’s coverage path if the call is not answered within a specified number of rings.

  4. Callers can hear an agent specific delay announcement when the caller is queued.

  5. Direct Agent Calling is assigned by class of restriction (COP).


Answer: B, C, E


QUESTION: 121

Which three functions require the Elite Call Center Package? (Choose three.)


  1. Multiple Call Handling

  2. Call Work Codes

  3. Location Preference Distribution

  4. Forced Agent Logout from After Call Work

  5. Variables in Vectors


Answer: C, D, E


QUESTION: 122

Using the UNIX shel, which commands would be used to display a list of usefti log files that can be used for diagnosing CMS problems?


  1. /cms/toolsbin/getlog

  2. /etc/logs

  3. /cms/logs/getlog

  4. /cms/bin/showlogs


Answer: A


QUESTION: 123

If an agent has been in the AUX mode far greater than 9 seconds, what happens to their occupancy when they return to the available work mode?


  1. Occupancy is reset to 0%,

  2. Occupancy percentage remains the same.

  3. AUX work has no impact on agent occupancy.


  4. It re-initializes, based on peer agent’s occupancy or system default of 75%.


Answer: D


QUESTION: 124

You have just completed an installation of a Call Management System (CMS) and

connected it to the Communication Manager (CM) You notice that the link between the CMS and CM continuously goes up and down. You suspect it is caused by the network connection. Which lle will provide the status of the lwi speed and node?


  1. /etc/link

  2. /etc/conf

  3. var/admImessages

  4. /etc/networks


Answer: C


QUESTION: 125

Service Level Maximizer (SLM) is an optional feature that can be used to manage call

and agent selection according to predefined service levels. Which three statements are true in relation to SLM’? (Choose three.)


  1. SLM and Business Advocate cannot be active on the same switch.

  2. SLM can be used in conjunction with BSR to manage service level objectives across

    sites.

  3. Agents may be auto-reserved.

  4. SLM can use LOA as an agent selection method.

  5. Actual Service Level (ASL) is the recommended algorithm for determining service

level.


Answer: A, C, E


QUESTION: 126

How many different operators can be assigned using the set command?


  1. 16

  2. 7

  3. 8


  4. 9


Answer: C


QUESTION: 127

You are troubleshooting network connectivity issues from a server running a Solaris /

UNIX operating system. You run the ‘traceroute’ command to determine how far away the client (137120,18,16) is and you receive the following message:

traceroute to 137.120.10.16 (Clientl .company.com), multiple interfaces found using hmel, 30 hops max, 40 byte packets

1 router (137.120.29.65) 0.457 ms 0.254 ms 8.365 ms

2 137,122.152,5 (137.122.152.5) 0236 ms 0.137 ms 0437 ms

3vianl37_156 (137.156.110.9) 5.284 ms 1.189 ms 3422 ms

4 gateway (198.152.3.169) 5.343.ms 2.357 ms 1.645 ms

5v(an137_129 (137.129.117.2) 3.360 ms2.359 ms 1.843 ms

6137.129.117.178(137.129117.178)0.236ms’0.737ms

7 137.120.10.2 (137.120.10.2)t !H

Based on the above output, which three statements are true? (Choose three.)


  1. Dynamic Naming Service (DNS) is implemented in the network, but not configured through all segments.

  2. The host you are trying to reach in unreachable.

  3. The host you are trying to reach is seven hops away from the server.

  4. The link cannot complete because the Time-to-Live (TTL) for the packet has exceeded the 200 millisecond round trip limit

  5. The server where the traceroute initiated has more than one configured Network Interface Card (NIC)


Answer: A, B, E


QUESTION: 128

The network group wants to laow how many network interface cards (NICs) are programmed on a Call Management System (CMS). Which command will give the following output?

100: flags 1 000849<UP,LOOPBACK.RUNNING,MULTICAST,lPv4>

mtu 8232 index 1

net 127.0.0.1 netmask ff000000

erio: flags 1 000843cUP,BROADCAST,RUNNING ,MULTlCASTlPv4’ mtu 1500

index 2

net 135.122.29.80 netmask ffffff00 broadcast 135.122.29255 ether 0:3:ba:c:b9ab


ipdptpo: flags I 0008d0cPOINTOPOlNTRUNNlNGNOARP MUL11CAST,lPv4’ mtu 8232 index 3

net 192.1681.1 --> 192168,1,2netmaskufffff00 ether 0:0:0:0:0:0


  1. netstat-i

  2. ipconfig fall

  3. ifconflg-a

  4. netuse


Answer: C

132-S-720-1 Related Links

132-S-720-1 Dropmark  |  

Customer Feedback about 132-S-720-1 (Click to see complete list)

"killexams.com questions and solutions helped me to know what exactly is expected within the examination 132-S-720-1. I organized well inside 10 days of education and completed all of the questions of exam in 80 minutes. It incorporate the subjects much like exam point of view and makes you memorize all of the topics easily and correctly. It also helped me to realize the way to control the time to complete the examination before time. it's miles great method."


"I had taken the 132-S-720-1 preparation from the killexams.com as that was a nice platform for the preparation and that had ultimately given me the best level of the preparation to get the best scores in the 132-S-720-1 test exams. I really enjoyed the way I got the things done in the interesting way and through the help of the same; I had finally got the thing on the line. It had made my preparation much easier and with the help of the killexams.com I had been able to grow well in the life."