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Avaya > 6201-1 Exam Q/A and Practice Software



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Avaya 6201-1

Avaya Contact Center on Avaya Aura(TM)(R) Communication Manager and Avaya Call Management(R) System Implementation

Questions and Answers : 55
Q&A Update On : November 17, 2017
File Format : PDF
Windows Compatibility : Windows 10/8/7/Vista/2000/XP/98
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Exam Simulator

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Avaya 6201-1

Avaya Contact Center on Avaya Aura(TM)(R) Communication Manager and Avaya Call Management(R) System Implementation

Exam Simulator Q&A : 55
Q&A Update On : November 17, 2017
File Format : Installable Setup (.EXE)
Windows Compatibility : Windows 10/8/7/Vista/2000/XP/98
Mac Compatibility : Through Wine, Virtual Computer, Dual Boot
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Killexams Exam Simulator is industry leading Test Preparation and Evaluation Software for 6201-1 exam. Through our Exam Simulator we guarantee that when you prepare Avaya 6201-1, you will be confident in all the topics of the exam and will be ready to take the exam any time. Our Exam Simulator uses braindumps and real questions to prepare you for exam. Exam Simulator maintains performance records, performance graphs, explanations and references (if provied). Automated test preparation makes much easy to cover complete pool of questions in fastest way possible. Exam Simulators are updated on regular basis so that you can have best test preparation. Pass4sure with Industry Leading Exam Simulator.


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    Avaya 6201-1 (Avaya Contact Center on Avaya Aura(TM)(R) Communication Manager and Avaya Call Management(R) System Implementation)

    Questions and Answers : 55
    Q&A Update On : November 17, 2017
    File Format : PDF
    Windows Compatibility : Windows 10/8/7/Vista/2000/XP/98
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    Avaya 6201-1 (Avaya Contact Center on Avaya Aura(TM)(R) Communication Manager and Avaya Call Management(R) System Implementation)

    Exam Simulator Q&A : 55
    Q&A Update On : November 17, 2017
    File Format : Installable Setup (.EXE)
    Windows Compatibility : Windows 10/8/7/Vista/2000/XP/98
    Mac Compatibility : Through Wine, Virtual Computer, Dual Boot
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6201-1 Questions and Answers

6201-1


  1. Vector queuing priority

  2. Service Objective

  3. Predicted Wait Time

  4. Reserve Agent


Answer: C, D


Explanation:

The Inter Network Region Connection Management form forthe inter-network region might have G.729 (a low-bit codec that preserves bandwidth


QUESTION: 48

Which packet is needed to have skill available instead of hunt groups?


  1. Elite with EAS

  2. Standard with EAS

  3. Premium

  4. Silver


Answer: A


QUESTION: 49

A technician hasloaded Avaya Terminal Emulator on a customer’s PC, andis trying to connect the CMS when it times out. A ping is tried, with noresponse. What is a possible cause-of this problem?


  1. The wrong version of Avaya Terminal Emulator has been loaded on the PC.

  2. Avaya Terminal Emulator is being used on an unsupportedoperating system.

  3. Avaya Terminal Emulator did not load correctly and needs to bereloaded.

  4. There is a firewall between the PC and the CMS.


Answer: A


QUESTION: 50


How are feature packages, like External Call History or Forecasting, installed an a CMS system?


  1. Using cms admmenu:, pkg_install option

  2. Usingcmssvc menu,pkg_installoption

  3. Using CMS main menu, System Setup menu, Package management option

  4. From Solaris shell as root by issuing 'pkgadd -d <package name>' command


Answer: A


Explanation:

The corresponding package needs to be installed. Feature packages are installed via thepkg_installoption of theCMSAdministration menu.


QUESTION: 51

Whichtwostatements about scheduling backups with theTimetable feature are true? (Choose two)


  1. Timetable can be used to schedule a LAN backup of the customer's data.

  2. A Timetable should be scheduled to perform a Maintenance backup when the CMS is feast b

  3. A Maintenance Backup Timetable is shipped with the CMS system but itis not scheduled.

  4. Timetable can be used to schedule a LAN backup of the customer's system.

  5. A Timetable can be scheduled using CMS Supervisor or ASCII CMS.


Answer: B, C


QUESTION: 52

Click the Exhibit button.


A customer's CMS link has been set up properly. After turning CMS on, the link does not come up. Based on the lines in /cms/pbx/acd1/spi.err, what is the cause for this issue?


  1. There is nonetwork connection to CLAN.

  2. CM version is not matching CMS setup.

  3. CMS version is not configured an the system-parameters features farm,

  4. CMS version is misconfigured on the system-parameters features form.


Answer: B


QUESTION: 53

A company is migrating from R14 CMS with 3 ACDs to R16.1 CMS. They are not using ACD2 any more, so they are not planning to migrate it. Instead they want current ACD3 to be ACD2 on the new system. How can they achieve this?


  1. They need to set the ACD they want to migrate, to the ACD spare on the new system on the CMS migration form.

  2. They need to save each ACD to separate tapes and migrate them one by one to the appropriate ACD spaces.

  3. They need to involve Avaya Professional Services, as thiscan not be done with standard migration procedure.

  4. They need to backup only the two ACDs they want to migrate. The migration procedureon the newsystem will place themautomatically.


Answer: B


QUESTION: 54


The file that indicates link status has been checked. The link is down and will not come up. The following message appears PBX Configuration mismatch,Switch has: 100 agents 23 splits 10 trunks 5 trunk groups *100 VDNs What can be done to solve this problem?


  1. Increase the number of VDNs on the Communication Manager

  2. Increase the FreeSpace Allocation on the CMS

  3. Increase the File System Partition size on the CMS.

  4. Increase the Data Storage Allocation on the CMS.


Answer: D


QUESTION: 55

To configure the eri0network device on CMS, which set of Solarisfiles,must be edited?


  1. /cms/install/netuse and /cms/install/netboo.eri0

  2. /etc/hostname.Eri0and /etc/netmasks

  3. /dev/eri0and /dev/hostname.eri0

  4. /net/eri0and/net/netmasks


Answer: B

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