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Avaya > 6209 Exam Q/A and Practice Software



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Questions and Answers


Avaya 6209

Avaya Aura(R) Contact Center CCT and Multimedia Implementation

Questions and Answers : 53
Q&A Update On : September 25, 2017
File Format : PDF
Windows Compatibility : Windows 10/8/7/Vista/2000/XP/98
Mac Compatibility : All Versions including iOS 4/5/6/7
Android : All Android Versions
Linux : All Linux Versions
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Exam Simulator

Exam Simulator


Avaya 6209

Avaya Aura(R) Contact Center CCT and Multimedia Implementation

Exam Simulator Q&A : 53
Q&A Update On : September 25, 2017
File Format : Installable Setup (.EXE)
Windows Compatibility : Windows 10/8/7/Vista/2000/XP/98
Mac Compatibility : Through Wine, Virtual Computer, Dual Boot
Exam Simulator Software
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Exam Simulator Installation Guide

Killexams Exam Simulator is industry leading Test Preparation and Evaluation Software for 6209 exam. Through our Exam Simulator we guarantee that when you prepare Avaya 6209, you will be confident in all the topics of the exam and will be ready to take the exam any time. Our Exam Simulator uses braindumps and real questions to prepare you for exam. Exam Simulator maintains performance records, performance graphs, explanations and references (if provied). Automated test preparation makes much easy to cover complete pool of questions in fastest way possible. Exam Simulators are updated on regular basis so that you can have best test preparation. Pass4sure with Industry Leading Exam Simulator.


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Avaya 6209

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  • Pass4sure PDF

    Avaya 6209 (Avaya Aura(R) Contact Center CCT and Multimedia Implementation)

    Questions and Answers : 53
    Q&A Update On : September 25, 2017
    File Format : PDF
    Windows Compatibility : Windows 10/8/7/Vista/2000/XP/98
    Mac Compatibility : All Versions including iOS 4/5/6/7
    Android : All Android Versions
    Linux : All Linux Versions
    Download 6209 Sample Questions

    • Printable at high resolution
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  • Exam Simulator Software

    Avaya 6209 (Avaya Aura(R) Contact Center CCT and Multimedia Implementation)

    Exam Simulator Q&A : 53
    Q&A Update On : September 25, 2017
    File Format : Installable Setup (.EXE)
    Windows Compatibility : Windows 10/8/7/Vista/2000/XP/98
    Mac Compatibility : Through Wine, Virtual Computer, Dual Boot
    Download Software Exam Simulator Software
    Download 6209 Sample Exam Simulator Exam Simulator Installation Guide

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1 Year
$122.00 $183
  • PDF + Exam Simulator
  • 1 Year Download Account
  • Up to Date Q & A
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6209 Questions and Answers

6209


Answer: A, C


QUESTION: 46

When adding Communication Control Toolkit (CCT) server to the configuration page of the Contact Center Manager Administration (CCMA). Which server do you need to associate with the CCT server?


  1. Contact Center Manager Server (CCMS)

  2. CCMA

  3. License Manager

  4. Contact Center Multimedia (CCMM)


Answer: A


QUESTION: 47

A technician has installed Contact Center Multimedia (CCMM) in the contact center and will use Avaya Aura Agent Desktop (AAAD) to respond to customer e-mail contacts. Which three e-mail features are available in the AAAD? (Choose three).


  1. Address book

  2. Voting buttons

  3. Expires after setting

  4. Suggested responses

  5. Autosignature


Answer: A, D, E


QUESTION: 48

A customer with Contact Center Multimedia (CCMM) installed needs to create, modify and monitor outbound campaigns. Which CCMM tool, accessed from the Contact Center Management Administration (CCMA) application can provide this functionality?


  1. The Multimedia Contact manager


  2. The Contact Center Multimedia Administrator

  3. The E-mail Manager

  4. The Outbound Campaign management Tool


Answer: D


QUESTION: 49

After adding and configuring the Contact Center Multimedia (CCMM) server, additional reports are available to you based on information stored in the CCMM server database. What two new report types are now available for Report Creation under the public report template folder? (Choose two)


  1. Call-by-Call Reports

  2. Multimedia reports

  3. Configuration Reports

  4. Agent Performance Reports

  5. Outbound Reports

  6. Contact Summary Reports


Answer: B, E


QUESTION: 50

A technician is configuring a Windows 2008 operating system for a co-resident Avaya Aura Contact Center installation which will be deployed in a Windows domain. Which two rules apply to the server name? (Choose two)


  1. Use (_) or (-) allowed within any part of the name

  2. The total length of name is not to be more than 26 characters

  3. The computer name must be unique on the domain

  4. The NetBIOS name must match to the computer name


Answer: C, D


QUESTION: 51


You want control of when and how Avaya or any other service partner can access your equipment. You will need to configure the remote access architecture and remote desktop connection. What do you use along with Remote Desktop Connection features to add access your equipment?


  1. Avaya Secure Control Link

  2. Avaya Remote Access Link

  3. Avaya Remote Connection Link

  4. Avaya Secure Access Link


Answer: D


QUESTION: 52

Which two services for Contact Center Multimedia (CCMM) are set as mandatory automatic startup? (Choose two.)


  1. CCMM License Service

  2. CCMM Campaign Scheduler Service

  3. CCMM OAM Service

  4. CCMM Starter Service


Answer: A, D


QUESTION: 53

What describes the installation of an Avaya Aura Agent Desktop (AAAD) with the use of Microsoft’s .NET framework?


  1. Click Once Deployment technology

  2. A URL installation

  3. A web browser installation

  4. An application installation


Answer: A

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