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Exin > ITIL-F Exam Q/A and Practice Software



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Exin ITIL-F

ITIL Foundation

Questions and Answers : 215
Q&A Update On : September 22, 2017
File Format : PDF
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Exin ITIL-F

ITIL Foundation

Exam Simulator Q&A : 215
Q&A Update On : September 22, 2017
File Format : Installable Setup (.EXE)
Windows Compatibility : Windows 10/8/7/Vista/2000/XP/98
Mac Compatibility : Through Wine, Virtual Computer, Dual Boot
Exam Simulator Software
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Killexams Exam Simulator is industry leading Test Preparation and Evaluation Software for ITIL-F exam. Through our Exam Simulator we guarantee that when you prepare Exin ITIL-F, you will be confident in all the topics of the exam and will be ready to take the exam any time. Our Exam Simulator uses braindumps and real questions to prepare you for exam. Exam Simulator maintains performance records, performance graphs, explanations and references (if provied). Automated test preparation makes much easy to cover complete pool of questions in fastest way possible. Exam Simulators are updated on regular basis so that you can have best test preparation. Pass4sure with Industry Leading Exam Simulator.


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Exin ITIL-F

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    Exin ITIL-F (ITIL Foundation)

    Questions and Answers : 215
    Q&A Update On : September 22, 2017
    File Format : PDF
    Windows Compatibility : Windows 10/8/7/Vista/2000/XP/98
    Mac Compatibility : All Versions including iOS 4/5/6/7
    Android : All Android Versions
    Linux : All Linux Versions
    Download ITIL-F Sample Questions

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  • Exam Simulator Software

    Exin ITIL-F (ITIL Foundation)

    Exam Simulator Q&A : 215
    Q&A Update On : September 22, 2017
    File Format : Installable Setup (.EXE)
    Windows Compatibility : Windows 10/8/7/Vista/2000/XP/98
    Mac Compatibility : Through Wine, Virtual Computer, Dual Boot
    Download Software Exam Simulator Software
    Download ITIL-F Sample Exam Simulator Exam Simulator Installation Guide

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ITIL-F Questions and Answers

ITIL-F


QUESTION: 208

What are the categories of events described in the ITIL service operation book?


  1. Informational, scheduled, normal

  2. Scheduled, unscheduled, emergency

  3. Informational, warning, exception

  4. Warning, reactive, proactive


Answer: C


QUESTION: 209

Which of the following is the BEST description of a centralized service desk?


  1. The desk is co-located within or physically close to the user community it serves

  2. The desk uses technology and other support tools to give the impression that multiple desk locations are in one place

  3. The desk provides 24 hour global support

  4. There is a single desk in one location serving the whole organization


Answer: D


QUESTION: 210

Which of the following would be most useful in helping to implement a workaround as quickly as possible?


  1. A capacity database

  2. A definitive media library

  3. A request for change

  4. A known error database


Answer: D


QUESTION: 211

Which of the following would NOT be contained in a release policy?


  1. Naming and numbering conventions

  2. Entry and exit criteria of the release into testing

  3. Roles and responsibilities for the release

  4. The risk register for the release


Answer: D


QUESTION: 212

Which reason describes why ITIL is so successful?


  1. The five ITIL volumes are concise

  2. It is not tied to any particular vendor platform

  3. It tells service providers exactly how to be successful

  4. It is designed to be used to manage projects


Answer: B


QUESTION: 213

What type of record should you raise when a problem diagnosis is complete and a workaround is available?


  1. A service object

  2. An incident

  3. A change

  4. A known error


Answer: D


QUESTION: 214

Which two elements of financial management for IT services are mandatory?


  1. Budgeting and charging

  2. Accounting and charging


  3. Budgeting and accounting

  4. Costing and charging


Answer: C


QUESTION: 215

What is the primary focus of business capacity management?


  1. Management, control and prediction of the performance, utilization and capacity of individual elements of IT technology

  2. Review of all capacity supplier agreements and underpinning contracts with supplier management

  3. Management, control and prediction of the end-to-end performance and capacity of the live, operational IT services

  4. Future business requirements for IT services are quantified, designed, planned and implemented in a timely fashion


Answer: D

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