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Microsoft > MB2-700 Exam Q/A and Practice Software



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Microsoft MB2-700

Microsoft Dynamics CRM 2013 Applications

(Retired)
Questions and Answers : 90
Q&A Update On : Before Jan. 2016
File Format : PDF
Windows Compatibility : Windows 10/8/7/Vista/2000/XP/98
Mac Compatibility : All Versions including iOS 4/5/6/7
Android : All Android Versions
Linux : All Linux Versions
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Exam Simulator

Exam Simulator


Microsoft MB2-700

Microsoft Dynamics CRM 2013 Applications

Exam Simulator Q&A : 90
Q&A Update On : Before Jan. 2016
File Format : Installable Setup (.EXE)
Windows Compatibility : Windows 10/8/7/Vista/2000/XP/98
Mac Compatibility : Through Wine, Virtual Computer, Dual Boot
Exam Simulator Software
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Microsoft MB2-700

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    Microsoft MB2-700 (Microsoft Dynamics CRM 2013 Applications)

    Questions and Answers : 90
    Q&A Update On : Before Jan. 2016
    File Format : PDF
    Windows Compatibility : Windows 10/8/7/Vista/2000/XP/98
    Mac Compatibility : All Versions including iOS 4/5/6/7
    Android : All Android Versions
    Linux : All Linux Versions
    Download MB2-700 Sample Questions

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  • Exam Simulator Software

    Microsoft MB2-700 (Microsoft Dynamics CRM 2013 Applications)

    Exam Simulator Q&A : 90
    Q&A Update On : Before Jan. 2016
    File Format : Installable Setup (.EXE)
    Windows Compatibility : Windows 10/8/7/Vista/2000/XP/98
    Mac Compatibility : Through Wine, Virtual Computer, Dual Boot
    Download Software Exam Simulator Software
    Download MB2-700 Sample Exam Simulator Exam Simulator Installation Guide

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MB2-700 Questions and Answers

MB2-700


QUESTION: 79

You have a Contract that has a status value of Invoiced. One of the contract lines references an incorrect product. You need to correct the contract line. What should you do?


  1. Open the contract line and replace the value in the Product field with the correct product.

  2. On the invoiced contract, add a new contract line that has the correct product. Cancel the contract line that has the incorrect product.

  3. Copy the invoiced contract. In the newly created draft contract, update the Product field for the affected contract line. Activate the new contract and then cancel the invoiced contract.

  4. Delete the contract line. Add a new contract line that has the correct product.


Answer: C


QUESTION: 80

You have a Contract that has a status value of Active. One of the contract lines references an incorrect product. You need to correct the contract line. What should you do?


  1. Open the contract line and replace the value in the Product field with the correct product.

  2. Delete the contract line. Add a new contract line that has the correct product.

  3. On the active contract, add a new contract line that has the correct product. Cancel the contract line that has the incorrect product referenced.

  4. Copy the active contract, In the newly created draft contract, update the Product field for the affected contract line. Activate the new contract and then cancel the invoiced contract.


Answer: C


QUESTION: 81

A user views the Service area of the navigation pane in Microsoft Dynamics CRM. What is displayed when the user clicks the down arrow on the Cases button?


  1. A list of recently viewed cases

  2. The most recently viewed case record

  3. The Quick Create form for cases


  4. the New Case form


Answer: A


QUESTION: 82

When can you resolve, cancel, or delete a case that has activities associated with it?


  1. You can resolve cases when all activities associated to the case are completed. You can cancel or delete cases at any time.

  2. You can resolve or cancel cases only when the associated activities are closed. You can delete cases at any time.

  3. You can resolve, cancel, or delete cases at any time.

  4. You can resolve, cancel, or delete cases only when all activities associated with the case are completed.


Answer: B


QUESTION: 83

Which condition must be true before you can close a case?


  1. The case must NOT be marked as high priority.

  2. All knowledge base articles that the case references must be active.

  3. All activities that are related to the case must be in a closed state.

  4. All activity parties for activities that are related to the case must be active customers.


Answer: B


QUESTION: 84

You review the Similar Cases section for a case by using the Default Case form. Which cases does Microsoft Dynamics CRM show?


  1. cases with the same product

  2. cases with similar case descriptions

  3. cases with the same customer

  4. cases with the same subject


Answer: D


QUESTION: 85

Which three entities are associated with cases by default? Each correct answer presents part of the solution.(Choose Three)


  1. Appointments

  2. Quotes

  3. Products

  4. Opportunities

  5. Knowledge Base Articles


Answer: A, B, D


QUESTION: 86

Which Service entity has Quick Create forms?


  1. Service Appointments

  2. Articles

  3. Cases

  4. Goals


Answer: C


QUESTION: 87

What are two ways to find content in Knowledge Base articles?(Choose TWO)


  1. search subjects B browse articles

  2. search by using keywords

  3. search by using templates

  4. search for common articles


Answer: B, C


QUESTION: 88

A user reports that he cannot delete a Knowledge Base article template. You need to ensure that the user can delete the template. What should you do?


  1. Delete all articles associated with the article template.

  2. Unpublish the article template.

  3. Ensure that the user has the Delete Article permission enabled.

  4. Deactivate the article template.


Answer: A


QUESTION: 89

You need to send a Knowledge Base article by email to a Contact record. Which condition must be met?


  1. The article is shared.

  2. The article has a unique subject.

  3. The article has been approved.

  4. The article has been submitted.


Answer: C


QUESTION: 90

Which entity can you associate with sales literature?


  1. Quotes

  2. Competitors

  3. Goals

  4. Accounts


Answer: B

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