Avaya Oceana Solution Support Exam
https://killexams.com/pass4sure/exam-detail/7497X
When troubleshooting issues related to alarms and events raised by Context Store, which log location needs to be checked?
/vat/log/Avaya/services/event.log
/var/log/Avaya/cs/evenUog
/var/log/Avaya/dcm/event.log
/var/log/Avaya/eventing/attivemq.log
Which VDN is required in Communication Manager for initiating an adjunct route to transfer calls coming from Avaya Experience Portal to Avaya Oceana®?
Transfer VDN
Routing VDN
Ingress VDN
RONA VDN
The CSC SSL connection is successful but CSC disconnects after locoing the following line in the CSC PU logs:
18/02 14:50:21.436 [CstaProv] DEBUG avaya.khepri.dmcc.CstaProvider
- onSetPrivilegesNegResponse() UNKNOWN_APPLICATION What is causing this problem?
The AES is not equipped with a correct AES license.
The AES CTI CSC user and password are Incorrect.
Avaya Oceana® is not equipped with an Oceana Base license.
The AES Switch Link Is down to Communication Manager.
Unified Agent Controller (UAC) gets the status of the agent stations and Interactions data from which Avaya Oceana® core component?
A. Unified Collaboration Administration (UCA)
B. Call Server Connector (CSC)
C. Unified Collaboration Model (UCM)
D. Engagement Designer (ED)
A customer is troubleshooting the integration between AES and Avaya Oceana Call Server Connector. During the integration the customer finds the following message while checking the AES DMCC log files:
cd /var/log/avaya/aes/dmcc-trace.log hr-oceanal-aes DmccMain[24600] - 06:00 2017 275 1 com.avaya.aes [ : StartApplicationSTE: com.avaya.sessionsvc.SessionServiceImp] WARNING - Authentication failed : clientID=XML Encrypted: 192.168.1.100:25067, user=csc
After reviewing the error message, which action will fix the customer's problem?
A. Match the correct CSC user password In AES and CSC service.
B. Reboot the AES server and re deploy CSC service.
C. Redeploy CSC Service and reboot Oceana Cluster 1.
D. Change the CSC user password in AES server and reboot AES.