Exam Code : CABM
Exam Name : Certified Associate Business Manager
Vendor Name :
"Financial"
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Certified Associate Business Manager
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A formal research effort that evaluates the current state of HR management in an organization is called:
HR Service
HR Mandate
HR Audit
HR Examination
The formula for Return on Investment is calculated as:
Return on Investment = A / (B + C)
Return on Investment = (A + C) / B
Return on Investment = (A + B) / C
Return on Investment = C / (A + B)
A = operations costs for a new or enhanced system for the time period B = one-time cost of acquisition and implementation
C = value if gains from productivity improvements for the time period
In Maslow’s hierarchy of needs which of the following factor is NOT included?
physiological needs
self-actualization needs
safety and security needs
equipment and technology needs
What is defined as the perceived fairness of what the person does compared with what the person receives?
Actuality
Equity
Justice
Evenhandedness
Expectation theory focuses on:
Effort performance expectations
Performance reward linkage
Value of rewards
All of the above
All of the above the underwritten expectations employees and employers have about the nature of their work relationships is known as:
Fairness contract
Psychological contract
Loyalty contract
None of the above
Which of the following is NOT the type of turnover?
Involuntary turnover
Functional turnover
Faulty turnover
Controllable turnover
Some employees have a ______________ program in which vacation time, holidays, and
sick leave for each employee are combined into its that account.
non-faulty
paid time-off
value-added
relief-sanction
Organizing tasks, duties, and responsibilities into a productive unit of work is known as:
Job design
Job description
Job plan
Job model
Increasing the depth of s job by adding the responsibility for planning, organizing,
controlling, and evaluating the job in called:
Job rotation
Job enlargement
Job enrichment
Job extension
The extent of individual freedom and discretion in the work and its scheduling indicates:
Autonomy
Self-rule
Feedback
Sovereignty
A larger work segment composed of several tasks that are performed by an individual is referred to as:
Task
Duty
Responsibility
Chore
Which of the following is NO the step in developing job descriptions and job
specifications?
Draft job descriptions and specifications
Review and compile data
Review drafts with managers and employees
Identify recommendations
Duties that are part of a job but are incidental or ancillary to the purpose and nature of a
job are called:
Marginal functions
Essential job functions
Frequency functions
Supervisory functions
Basic characteristics that can be linked to enhanced performance by individuals or teams
are called:
Proficiencies
Competencies
Expertise
Capabilities
By which reason organizations use a competency approach?
to communicate valued behaviors throughout the organization
to raise the competency levels of the organization
to emphasize the capabilities of people to enhance organizational competitive advantage
All of the above
are the external supply pool from which employers attract employees.
Labor markets
Recruiting markets
Applicant markets
Administrative markets
A system in which he employer provides notices of job openings and employees respond
to apply is the job posting.
True
False
A comparison of the number of applicants at one stage of the recruiting process to the
number at the next stage is called:
Labor ratios
Surrender ratios
Yield ratios
Revenue ratios
Characteristic that a person must have to do a job successfully is known as:
Intelligence criterion
Selection criterion
Job performance tactics
Skills of service