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IBQH001 Actual Questions


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International Board for Quality in Healthcare


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QUESTION: 289

The written document that is considered the teams license to operate as it defines the task, scope, time frames and boundaries the team will work in, is called:


  1. Team charter.

  2. Team plan.

  3. Team strategy.

  4. Team declaration.


Answer: A


QUESTION: 290

In well-functioning teams, all the following is observed except:


  1. Every member has an identity.

  2. Members compete one another to reach excellence.

  3. Members support one another.

  4. All members enjoy each other's interaction in meetings.


Answer: B


QUESTION: 291

In poorly functioning teams you can find all the following except:


  1. Members don't have an identity within the team.

  2. Members compete one another.

  3. Members interactions are defensive.

  4. Conflicts are resolved.


Answer: D


QUESTION: 292

During the first meeting of the team some members are shy, what should the leader do to manage this?


  1. Having a private discussion with them.

  2. Encouraging them to be more positive.

  3. Direct the conversation to them or arrange small groups to encourage more interaction and participation.

  4. Advise them to improve their communication skills.


Answer: C


QUESTION: 293

Which of the following team types usually select their own leader?


  1. Performance improvement.

  2. Cross-functional.

  3. Virtual.

  4. Self-directed.


Answer: D


QUESTION: 294

A team should not include more than 8 members because:


  1. Conflicts may arise between team members.

  2. Active participation of team members may be lost.

  3. The team would be difficult to control.

  4. It would lead to communication problems.


Answer: B


QUESTION: 295

Which of the following teams has members from different departments or specialties?


  1. Cross-functional teams.

  2. Performance Improvement teams.

  3. Self-leading teams.

  4. Project management team.


Answer: A

QUESTION: 296

Put in order the stages of performance improvement team: I- Norming.

II- Performing. III- Storming. IV- Forming.


  1. VI, III, I and II.

  2. I, III, IV and II.

  3. I, II, IV and III.

  4. IV, I, III and II.


Answer: A


QUESTION: 297

A Prospective review may be beneficial in all the following except:


  1. A patient that will have an elective total hip replacement.

  2. A patient that will be readmitted for a bypass surgery.

  3. A patient which was admitted to the ER with a fractured hip.

  4. A patient who has a health insurance.


Answer: C


QUESTION: 298

With advances in medical technology, we can apply managed care through:


  1. Increasing care in outpatient settings.

  2. Lowering preventive care.

  3. Increasing in patient care.

  4. Increasing length of LOS.


Answer: A


QUESTION: 299

The greatest benefit of concurrent clinical review is:


  1. Ability to focus on patient outcomes.

  2. Ability of discovering overutilization..

  3. Timely assessment of the healthcare provider to check if he is following clinical pathways.

  4. Timely intervention to reduce the risk of adverse outcomes.


Answer: D


QUESTION: 300

The family of a patient admitted to a hospital is considered to be


  1. End users

  2. Intermediate customer

  3. Other affected parties

  4. Internal customers


Answer: C