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Question: 1


Which leadership theory emphasizes the leader's ability to inspire and motivate followers through their vision and charisma?


  1. Trait theory

  2. Transformational leadership theory


    uthentic leadership theory wer: B

    anation: Transformational leadership theory focuses on the leader's ab spire and motivate followers through their vision, charisma, and abilit

    create positive change. Transformational leaders have a clear vision, municate effectively, and empower their followers to reach their full ntial.


    stion: 2


    ch coaching and mentoring technique involves asking thought-provoki tions to help individuals gain insights and find their own solutions?


    irective coaching eflective coaching olution-focused coaching

    Situational leadership theory

  3. A


Ans


Expl ility

to in y to


com pote


Que


Whi ng

ques


  1. D

  2. R

  3. S

  4. Appreciative coaching Answer: B

Explanation: Reflective coaching involves asking thought-provoking questions to help individuals reflect on their experiences, gain insights, and find their own solutions. It encourages self-discovery and empowers individuals to take

ownership of their development and growth.


Question: 3


Which approach to change management focuses on involving employees in the change process, promoting their engagement and ownership?


ottom-up approach articipatory approach irective approach


wer: C


anation: The participatory approach to change management emphasiz ving employees at all levels in the change process. It recognizes the v eir insights, promotes engagement and ownership, and fosters a cultur boration and innovation.


stion: 4


ch approach to change management focuses on involving employees a of the organization in the change process and promoting their active

cipation?


op-down approach

  • Top-down approach

  • B

  • P

  • D


    • Ans


    Expl es

    invol alue

    of th e of

    colla


    Que


    Whi t all

    levels parti


    1. T

    2. Bottom-up approach

    3. Participatory approach

    4. Directive approach Answer: C

    involving employees at all levels of the organization in the change process. It recognizes the value of their insights, experiences, and active participation, fostering a sense of ownership and commitment to the change initiatives.


    Question: 5



    WOT analysis alanced scorecard ESTEL analysis ap analysis


    wer: A


    anation: SWOT analysis (Strengths, Weaknesses, Opportunities, and ats) is a strategic planning method that helps organizations assess thei nal strengths and weaknesses, as well as external opportunities and thr ovides a comprehensive overview of the organization's current situatio elps identify areas for improvement and potential avenues for growth


    stion: 6


    ch principle of relationship building emphasizes the importance of acti ning, empathy, and understanding others' perspectives?

    Which strategic planning method involves an analysis of an organization's internal strengths and weaknesses, as well as external opportunities and threats?


    1. S

    2. B

    3. P

    4. G

    Ans Expl

    Thre r

    inter eats.

    It pr n

    and h .


    Que


    Whi ve

    liste


    1. Collaboration

    2. Trust

    3. Communication

    4. Empathy

    Explanation: Empathy is a principle of relationship building that emphasizes the importance of actively listening, understanding others' perspectives, and demonstrating empathy towards their experiences and emotions. It helps foster trust, connection, and effective communication.


    Question: 7


    ch fiscal management activity involves forecasting future financial ormance based on historical data and market trends?


    udgeting nancial analysis ost containment orecasting


    wer: D


    anation: Forecasting is a fiscal management activity that involves cting and estimating future financial performance based on historical et trends, and other relevant factors. It helps organizations plan and m med decisions regarding resource allocation, budgeting, and financial egies.


    stion: 8

    Whi perf


    1. B

    2. Fi

    3. C

    4. F

    Ans Expl

    predi data,

    mark ake

    infor strat


    Que


    Which communication technique is particularly effective for resolving conflicts and reaching mutually beneficial agreements?


    1. Active listening

    2. Nonverbal communication

    3. Mediation

    4. Assertive communication

    Answer: C


    stion: 9


    ch principle of relationship building emphasizes the importance of trus al respect, and open communication in establishing strong connection thers?


    mpathy ollaboration ransparency ccountability


    wer: C


    anation: Transparency is a principle of relationship building that hasizes open and honest communication, trust, and mutual respect. By

    transparent, individuals can foster stronger connections with others a create an environment of trust and collaboration.

    Explanation: Mediation is a communication technique that involves a neutral third party facilitating the resolution of conflicts between two or more parties. It promotes open dialogue, understanding, and collaboration, helping parties reach mutually beneficial agreements.


    Que


    Whi t,

    mutu s

    with o


    1. E

    2. C

    3. T

    4. A

    Ans Expl

    emp

    being nd


    Question: 10


    Which risk assessment methodology aims to identify and analyze the underlying causes of adverse events or errors to prevent their recurrence?


    1. Root Cause Analysis (RCA)

    2. Failure Mode Effects Analysis (FMEA)

    3. Hazard Analysis and Critical Control Points (HACCP)

    4. Six Sigma Answer: A

    egies to prevent their recurrence in the future.


    stion: 11


    ch coaching and mentoring technique focuses on asking powerful ques lp individuals explore their own thoughts and find solutions?


    irective coaching eflective coaching olution-focused coaching ppreciative coaching


    wer: B


    anation: Reflective coaching involves asking powerful questions to he iduals explore their thoughts, gain insights, and find their own solutio urages self-discovery, critical thinking, and personal growth.

    Explanation: Root Cause Analysis (RCA) is a risk assessment methodology used to identify and analyze the underlying causes of adverse events or errors. It aims to understand the factors contributing to the occurrence and develop strat


    Que


    Whi tions

    to he


    1. D

    2. R

    3. S

    4. A


    Ans


    Expl lp

    indiv ns. It

    enco


    Question: 12


    Which regulatory and accrediting body is responsible for setting healthcare standards in the United States?


    1. Centers for Medicare and Medicaid Services (CMS)

    2. Food and Drug Administration (FDA)

    3. Joint Commission

    4. National Institutes of Health (NIH) Answer: C

    hese standards, promoting quality and safety in healthcare delivery.


    stion: 13


    ch risk assessment methodology involves analyzing the underlying ca adverse event or error to prevent its recurrence?


    oot Cause Analysis (RCA)

    ailure Mode Effects Analysis (FMEA)

    azard Analysis and Critical Control Points (HACCP) ix Sigma


    wer: A


    anation: Root Cause Analysis (RCA) is a risk assessment methodolog to identify and analyze the underlying causes of an adverse event or e ms to understand the factors contributing to the occurrence and seeks t lop strategies to prevent its recurrence in the future.

    Explanation: The Joint Commission is a regulatory and accrediting body in the United States that sets healthcare standards for various healthcare organizations. It conducts inspections and assessments to ensure compliance with t


    Que


    Whi uses

    of an


    1. R

    2. F

    3. H

    4. S


    Ans


    Expl y

    used rror.

    It ai o

    deve


    Question: 14


    Which workforce engagement strategy focuses on creating a positive work environment that recognizes and rewards employee contributions?


    1. Employee recognition programs

    2. Performance evaluations

    3. Training and development opportunities

    4. Employee assistance programs Answer: A

    owledging and rewarding employee contributions. These programs ca morale, motivation, and job satisfactionamong employees, indicating rity vote. In this case, the requirement is one half or 50% of the empl ote, plus one employee. Therefore, option A is the correct answer.


    stion: 15


    ch regulatory and accrediting body is responsible for setting standards elines for healthcare organizations in the United States?


    enters for Medicare and Medicaid Services (CMS) ood and Drug Administration (FDA)

    oint Commission

    ational Institutes of Health (NIH) wer: C

    Explanation: Employee recognition programs are a workforce engagement strategy that focuses on creating a positive work environment by

    ackn n

    boost a

    majo oyees

    who v


    Que


    Whi and

    guid


    1. C

    2. F

    3. J

    4. N


    Ans


    Explanation: The Joint Commission is a regulatory and accrediting body in the United States that sets standards and guidelines for healthcare organizations. It conducts inspections and assessments to ensure compliance with these standards, promoting quality and safety in healthcare delivery.


    Question: 16

    Which fiscal management activity involves projecting future financial performance based on historical data and market trends?


    1. Budgeting

    2. Financial analysis

    3. Cost containment

      wer: D


      anation: Forecasting is a fiscal management activity that involves cting future financial performance based on historical data, market tre ther relevant factors. It helps organizations plan and make informed ions regarding resource allocation, budgeting, and financial strategies


      stion: 17


      ch strategic planning method involves analyzing an organization's inte gths, weaknesses, external opportunities, and threats?


      WOT analysis alanced scorecard ESTEL analysis ap analysis


      wer: A

      Forecasting Ans

    Expl

    proje nds,

    and o

    decis .


    Que


    Whi rnal

    stren


    1. S

    2. B

    3. P

    4. G


    Ans


    Explanation: SWOT analysis (Strengths, Weaknesses, Opportunities, and Threats) is a strategic planning method that involves analyzing an organization's internal strengths and weaknesses, as well as external opportunities and threats. It helps identify key strategic factors and shape the organization's future direction.

    Question: 18


    Which leadership theory focuses on the leader's ability to adapt their style based on the situation and the needs of their followers?


    1. Trait theory

    2. Transformational leadership theory

      uthentic leadership theory wer: C

      anation: Situational leadership theory proposes that effective leaders a who can adapt their leadership style based on the specific situation a eeds of their followers. This theory acknowledges that different situat equire different leadership approaches, and successful leaders are abl st their behaviors accordingly.

      Situational leadership theory

    3. A


    Ans


    Expl re

    those nd

    the n ions

    may r e to

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