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Professional in Human Resources (HRCI PHR)
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A firm is conducting a comprehensive review of its employee benefits offerings under ERISA. Which of the following practices should be prioritized to ensure compliance?
Ensuring that all benefits are offered without exception to all employees.
Limiting employee contributions to the minimum required by law.
Providing participants with a summary plan description (SPD) that outlines plan details.
nation: Providing participants with a summary plan description (SPD) is a requirement under ERISA, ensuring that employees are informed about their benefits and rights.
pany is trying to align individual employee goals with its strategic objectives. Which of the ing practices would be most effective in ensuring that employees understand how their butions impact the organization's success?
plementing a continuous feedback system nducting annual performance reviews ating a detailed employee handbook lding quarterly town hall meetings
er: A
nation: A continuous feedback system allows for ongoing dialogue about individual contribut w they align with strategic objectives, fostering greater clarity and engagement.
Offering benefits only to full-time employees to reduce costs. Answer: C
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In the context of Corporate Governance, which of the following best describes the primary responsibility of the board of directors?
Day-to-day management of the company
Setting the strategic direction and oversight of management
Ensuring compliance with financial regulations
Directly engaging with customers and suppliers Answer: B
Explanation: The board of directors is responsible for setting the strategic direction of the company and providing oversight to ensure that management acts in the best interest of shareholders and stakeholders.
An HR professional is tasked with implementing a new data privacy policy in compliance with regulations. Which of the following actions is essential to ensuring the effectiveness of this policy?
viding employees with access to all employee records allowing any data sharing between departments
miting data access to HR personnel only
nducting regular training on data privacy best practices er: D
nation: Conducting regular training on data privacy best practices is essential to ensuring that yees understand the policy and their responsibilities regarding data protection.
pany is implementing a new employee development program focused on leadership skills. W ost important factor to consider when designing this program?
cost of the program
popularity of the training vendor duration of the training sessions
gnment with the organization's strategic goals and values er: D
nation: Ensuring alignment with the organization's strategic goals and values is crucial when
Pro Dis Li Co Answ Expla all emplo A com hat is the m The The The Ali Answ Expla designing a leadership development program, as it ensures that the skills taught are relevant and beneficial to the company’s future. A company’s board is discussing its Corporate Governance practices. What is the primary purpose of establishing an independent audit committee? To manage employee grievances To oversee financial reporting and compliance To enhance marketing strategies To limit board member terms Answer: B Explanation: The primary purpose of an independent audit committee is to oversee financial reporting and ensure compliance with relevant laws and regulations, enhancing transparency and accountability. manager needs to calculate overtime pay for an employee earning $1,200 biweekly. If the yee works 50 hours during the pay period, what is the overtime pay for the additional 10 hou d, assuming the overtime rate is 1.5 times the regular rate? 80 5 0 00 er: B nation: Regular pay for 80 hours = $1,200. Hourly rate = $1,200 / 80 = $15. Overtime rate = 22.50. Overtime pay for 10 hours = $22.50 * 10 = $225. pany reviews its KPIs and finds that employee engagement scores have dropped from 85% to he past year. To what extent has employee engagement declined? Quest An HR emplo rs worke A. $1 B. $22 C. $32 D. $4 Answ Expla $15 * 1.5 = $ Quest A com 70% over t 10% 15% 20% 25% Answer: C Explanation: The decline in employee engagement is calculated as (85% - 70%) = 15%. The percentage decline from the original score is (15% / 85%) x 100 = 17.65%, approximately 20% when rounded. An HR director is implementing a competency-based performance management system. What is the most important aspect to ensure the system's success? Engaging employees in the development of competencies Standardizing competencies across all departments Focusing solely on technical skills er: A nation: Engaging employees in the development of competencies ensures that the system is r cepted, leading to greater buy-in and effectiveness in performance management. pany is exploring ways to enhance its corporate social responsibility (CSR) initiatives to im nd reputation. Which of the following strategies would most likely yield positive public tion? nducting CSR activities only during company events. miting CSR efforts to compliance with legal requirements. gaging in partnerships with reputable non-profit organizations. cusing solely on internal employee programs without community involvement. er: C nation: Engaging in partnerships with reputable non-profit organizations demonstrates a itment to broader social issues and can significantly enhance public perception of the compa fforts. Expla elevant and ac A com prove its bra percep Co Li En Fo Answ Expla comm ny’s CSR e A company aims to implement a coaching program and estimates that every coach can effectively mentor 4 employees simultaneously. If the organization plans to coach 32 employees, how many coaches are needed? 8 7 6 10 Answer: A Explanation: To determine the number of coaches needed, divide the total number of employees by the number of employees each coach can mentor: 32 / 4 = 8 coaches. ufacturing company is implementing a new cafeteria plan to enhance its employee benefits. ollowing is a potential drawback of cafeteria plans that HR should consider? ployees have more choices, which may lead to dissatisfaction. ey can lead to increased administrative costs and complexity. benefits must be equally valued by all employees. ey are less flexible than traditional benefits packages. er: B nation: Cafeteria plans can introduce increased administrative costs and complexity due to th multiple benefit selections and ensure compliance with regulations. of a strategic workforce planning initiative, an HR team identifies a need for more diverse dership roles. What is the most effective approach to achieve this goal? ting specific diversity hiring targets for leadership positions plementing a blind recruitment process ering diversity training for all employees nducting focus groups with minority employees of the f Em Th All Th Answ Expla e need to track As part talent in lea Set Im Off Co Answer: A Explanation: Setting specific diversity hiring targets holds the organization accountable and focuses efforts on increasing diverse representation in leadership roles. A company is analyzing the effectiveness of its training programs using the Kirkpatrick model. If the training has a reaction score of 85%, a learning score of 70%, and a behavior score of 60%, what is the next logical step in the evaluation? Assess the training's results on organizational performance Conduct a cost-benefit analysis Revise the training content immediately Gather feedback from the trainers Answer: A his provides insight into the overall impact of the training on business objectives. pany is faced with legal challenges regarding its pay equity practices. The HR manager is ta eviewing the current compensation structure. Which of the following methods would best hel potential pay disparities? nducting a job analysis to reassess job descriptions and requirements. veying employees about their perceptions of pay fairness. plementing a pay raise for all employees to equalize compensation. forming a statistical analysis of salaries across similar roles, controlling for experience and mance. er: D nation: Performing a statistical analysis of salaries across similar roles while controlling for r provides a clear view of potential pay disparities, allowing for informed corrective actions. A com sked with r p identify Co Sur Im Per perfor Answ Expla elevant factors Which of the following is a potential consequence of a poorly conducted performance appraisal? Improved employee morale Enhanced communication between employees and managers Clear understanding of job expectations Increased employee disengagement and turnover Answer: D Explanation: A poorly conducted performance appraisal can lead to increased employee disengagement and turnover, as employees may feel undervalued or misjudged. A recent review of the company’s exit interview process reveals that many employees feel their feedback is not taken seriously. What should HR do to enhance the effectiveness of exit interviews? Eliminate the process to save time gularly analyze and report on feedback trends mit exit interviews to only managerial positions er: C nation: Regularly analyzing and reporting on feedback trends allows the organization to take able steps based on employee input, enhancing the process's effectiveness and credibility. ganization is reviewing its ethics training program to align with the HRCI Code of Ethics. W ollowing topics should be included to promote ethical behavior in the workplace? ategies for maximizing profits nflict resolution and reporting mechanisms delines for managing employee relations chniques for reducing employee turnover er: B nation: Including conflict resolution and reporting mechanisms in the ethics training program tes ethical behavior and provides employees with the tools to handle ethical dilemmas Re Li Answ Expla action An or hich of the f Str Co Gui Te Answ Expla promo appropriately. A company is facing an impending strike due to unresolved collective bargaining negotiations. To prevent the strike, what is the most effective strategy for management to pursue? Ignore the union's demands and wait for the strike Threaten to replace striking workers Engage in mediation with a neutral third party Offer a one-time bonus to all employees Answer: C Explanation: Engaging in mediation with a neutral third party is an effective strategy to resolve disputes without escalating to a strike, demonstrating a commitment to finding a mutual agreement.Quest
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