Latest Service-Cloud-Consultant Practice Tests with Actual Questions

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Exam Code : Service-Cloud-Consultant
Exam Name : Salesforce Certified Service cloud consultant
Vendor Name : "Salesforce"






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ServiceNow Certified Application Developer


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Question: 76


Which of the following is NOT supported by Flow Designer?

  1. Call a subflow from a flow

  2. Test a flow with rollback

  3. Use Delegated Developer

  4. Run a flow from a MetricBase Trigger




Answer: B
Explanation:

Reference: https://community.servicenow.com/community? id=community_question&sys_id=b4d26e44db13ab409540e15b8a9619c9



Question: 77


Which of the following is NOT a trigger type in Flow Designer?

  1. Outbound Email

  2. Application

  3. Record

  4. Schedule




Answer: A
Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/administer/flow- designer/reference/flow-triggers.html



Question: 78


Which one of the following is true?

  1. A UI Policy’s Actions execute before the UI Policy’s Scripts

  2. The execution order for a UI Policy’s Scripts and Actions is determined at runtime

  3. A UI Policy’s Scripts execute before the UI Policy’s Actions

  4. A UI Policy’s Actions and Scripts execute at the same time




Answer: C
Explanation:

Reference: https://community.servicenow.com/community? id=community_question&sys_id=5cf5d3f7db72f784f7fca851ca96199b



Question: 79


Which of the following are true for reports in ServiceNow?(Choose three.)

  1. Any user can see any report shared with them.

  2. Can be a graphical representation of data.

  3. All users can generate reports on any table.

  4. Can be run on demand by authorized users.

  5. Can be scheduled to be run and distributed by email.




Answer: A, B, D
Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-performance-analytics-and- reporting/page/use/reporting/task/t_ShareASetting.html



Question: 80


When creating new application files in a scoped application, cross scope access is turned on by default in which of the following?

  1. REST messages

  2. Table

  3. Script Include

  4. Workflow




Answer: B
Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-application-development/page/build/applications/task/set- RCA-level.html



Question: 81


Modules must have a Link type.


Which one of the following is a list of Link types?

  1. List of Records, Separator, Catalog Type, Roles

  2. Assessment, List of Records, Separator, Timeline Page

  3. List of Records, Content Page, Order, URL (from arguments:)

  4. Assessment, List of Records, Content Page, Roles




Answer: B
Explanation:

Reference: https://docs.servicenow.com/bundle/geneva-servicenow- platform/page/administer/navigation_and_ui/reference/r_ModuleLinkTypes.html



Question: 82

In an Email Notification, which one of the following is NOT true for the Weight field?

  1. Only Notifications with the highest weight for the same record and recipients are sent

  2. A Weight value of zero means that no email should be sent

  3. The Weight value defaults to zero

  4. A Weight value of zero means the Notification is always sent when the Notification’s When to send criteria is met




Answer: B
Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-servicenow- platform/page/administer/notification/task/t_CreateANotification.html



Question: 83


Which one of the following is NOT a debugging strategy for client-side scripts?

  1. g_form.addInfoMessage()

  2. Field Watcher

  3. jslog()

  4. gs.log()




Answer: D
Explanation:

Reference: https://developer.servicenow.com/dev.do#!/learn/learning- plans/istanbul/new_to_servicenow/app_store_learnv2_scripting_istanbul_debugging_client_scripts



Question: 84


Which one of the following is NOT a UI Action type?

  1. List choice

  2. Form button

  3. List banner button

  4. Form choice




Answer: D
Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-platform-administration/page/administer/list- administration/task/t_EditingAUIAction.html



Question: 85


To see what scripts, reports, and other application artifacts will be in a published application:

  1. Enter the name of the Application in the Global search field

  2. Open the list of Update Sets for the instance

  3. Examine the Application Files Related List in the application to be published

  4. Open the artifact records individually to verify the value in the Application field




Answer: B
Explanation:

Reference: https://community.servicenow.com/community? id=community_article&sys_id=d2dce665dbd0dbc01dcaf3231f9619fe



Question: 86


Which of the following objects does a Display Business Rule NOT have access to?

  1. previous

  2. GlideSystem

  3. g_scratchpad

  4. current




Answer: A
Explanation:

Reference: https://community.servicenow.com/community? id=community_question&sys_id=8af90f29db5cdbc01dcaf3231f96197c



Question: 87


Which Application Access configuration field(s) are NOT available if the Can read configuration field is NOT selected?

  1. All access to this table via web services

  2. Can create, Can update, and Can delete

  3. Can read does not affect the availability of other Application Access fields

  4. Allow configuration




Answer: A



Question: 88


Which one of the following is true for a table with the “Allow configuration” Application Access option selected?

  1. Only the in scope application’s scripts can create Business Rules for the table

  2. Any user with the application’s user role can modify the application’s scripts

  3. Out of scope applications can create Business Rules for the table

  4. Out of scope applications can add new tables to the scoped application




Answer: C


Explanation:


Reference: https://community.servicenow.com/community? id=community_question&sys_id=1a721819dbfa23409a64e15b8a9619d2



Question: 89


When working in the Form Designer, configuring the label of a field in a child table changes the label on which table(s)?

  1. base table

  2. child table

  3. parent table

  4. all tables




Answer: B
Explanation:

Reference: https://community.servicenow.com/community? id=community_question&sys_id=7ddc4462dbe2b3840be6a345ca9619af



Question: 90


Which of the following statements is true for the Form Designer?


  1. To add a field to the form layout, drag the field from the Fields tab to the desired destination on the form.


  2. To create a new field on a form’s table, drag the appropriate data type from the Field Types tab to the form and then configure the new field.


  3. To remove a field from the form layout, hover over the field to enable the Action buttons, and select the Delete (X) button.


  4. To add a section to the form layout, drag it from the Field Types tab to the desired destination on the form.

  1. a, b, c, and d

  2. b, c, and d

  3. a, b, and d

  4. a, b, and c




Answer: D



Question: 91


Which of the following are configured in an Email Notification?


  1. Who will receive the notification.


  2. What content will be in the notification.


  3. When to send the notification.

  4. How to send the notification.

  1. a, b and c

  2. a, b, and d

  3. b, c and d

  4. a, c and d




Answer: A
Explanation:

Reference: https://hi.service-now.com/kb_view.do?sysparm_article=KB0712569



Question: 92


Which of the following features are available to Global applications?(Choose two.)

  1. Automated Test Framework

  2. Source Control

  3. Delegated Development

  4. Flow Designer




Answer: C, D