BCP-710 Dumps BCP-710 Braindumps BCP-710 Real Questions BCP-710 Practice Test BCP-710 Actual Questions BlackBerry BCP-710 Selling the Blackberry Solution for Tech. Sales Professional https://killexams.com/pass4sure/exam-detail/BCP-710 Answer: B, E QUESTION: 107 What is included in all three levels of BlackBerry Technical Support Services for Small & Medium Businesses? (Choose one.) To see the Acronym list click the"Exhibit" button found at the bottom of the screen. **"Exhibit Missing** A. Support Service Specialist (SSS), additional named callers, and direct to level two support resources B. BlackBerry Solve newsletter, online BlackBerry Expert Support Center, and Technical Webcast Series C. BlackBerry Expert Support Center, Support Service Specialist (SSS), and BlackBerry Solve newsletter D. Direct to level two support resources, Support Service Specialist (SSS), and additional named callers E. Additional named callers, Online BlackBerry Expert Support Center, direct to level two support resources Answer: B QUESTION: 108 What is the minimum version of BlackBerry Technical Support Services a customer can purchase to be able to obtain free future Blackberry Enterprise Server softwareupgrades?(Choose one.) Tosee the Acronym list click the "Exhibit" button found at the bottom of the screen. **"Exhibit Missing** A. Basic Support for SMB B. Enhanced Support for SMB C. Advantage Support for SMB D. Standard Support for Enterprise E. Premium Support for Enterprise F. Elite Support for Enterprise Answer: C QUESTION: 109 48 Which BlackBerry Technical Support Services plan includes an onsite technician for a company 40 hours a week? (Choose one.) To see the Acronym list click the"Exhibit" button found at the bottom of the screen. **"Exhibit Missing** A. Basic Support B. Standard Support C. Advantage Support D. Enhanced Support E. Elite Support F. Premium Support Answer: E QUESTION: 110 Why should BlackBerry Technical Support Service programs be mentioned to customers who purchase a BlackBerry Enterprise Solution? (Choose one.) To see the Acronymlist click the "Exhibit" button found at the bottom of the screen. **"Exhibit Missing** A. BlackBerry Technical Support Services provides support only for the BlackBerry smartphone B. BlackBerry Technical Support Services allows the customer to obtain support on the BlackBerry Enterprise Server but not on the BlackBerry smartphone. C. BlackBerry Technical Support Services provide the customer with technical support and free software upgrades but no BlackBerry smartphone support. D. BlackBerry Technical Support Services can provide customers with technical support, free software upgrades, certification vouchers and development support Answer: D QUESTION: 111 Where would you refer a customer in order to resolve a specific error message they have encountered in the BlackBerry Enterprise Server? (Choose one.) To see theAcronym list click the "Exhibit" button found at the bottom of the screen. **"Exhibit Missing** A. BlackBerry Enterprise Server Administration Guide B. BlackBerry Enterprise Server Compatibility Matrix C. Help file in the BlackBerry Administration Service D. BlackBerry Enterprise Server Installation Guide E. BlackBerry Technical Solutions Centre 49 Answer: E QUESTION: 112 A new customer is getting ready to install their first BlackBerry Enterprise Server and wants to ensure everything will go smoothly. Which two resources are availableto them at no additional cost to aid in the installation? (Choose two.) Tosee the Acronym list click the "Exhibit" button found at the bottom of the screen. **"Exhibit Missing** A. A complimentary installation support ticket with BlackBerry Technical Support Services B. Complimentary support through the service provider C. Installation videos and documentation on the BlackBerry Support website D. Local IT consultants to assist with the installation E. Installation support from the service provider's technical manager at RIM Answer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