ISEB



            PC-BA-FBA-20







            BCS Foundation Certificate in Business Analysis V4.0










                                   https://killexams.com/pass4sure/exam-detail/PC-BA-FBA-20


    Question: 37


    It is claimed that a new system will bring improved job satisfaction to employees.

    How should this improved job satisfaction be classified?
    A. As a tangible benefit.
    B. As an intangible cost.
    C. As a tangible cost.
    D. As an intangible benefit.




    Answer: D

    Question: 38


    Which of the following BEST describes the cause of a bottleneck in a business process?
    A. A step where one actor passes the process to another actor.
    B. A mismatch between the capacities of related process steps
    C. An unnecessary step or steps in a sequence of process steps.
    D. A number of related steps that are carried out by different actors.




    Answer: B

    Question: 39


    What is the business analyst doing when he or she compares the BAM with the current business situation?
    A. Conceptual modelling.
    B. Analysing perspective
    C. Gap analysis
    D. Defining CATVVOE.




    Answer: C

    Question: 40


    What does the M stand for in MoSCoW?
    A. Mission.
    B. Must have.
    C. Management.
    D. Mandatory.




    Answer: B

    Question: 41


    Which of the following actions could sustain business change?
    A. Develop the coaching skills of selected staff members.


    B. Establish clear benefits for selected, powerful stakeholders.
    C. Retain the previous system and its associated processes
    D. Ensure that improved staff performance is not rewarded





    Answer: A

    Question: 42


    In which stage of the business analysis process model would the business analyst produce a business case?
    A. Evaluating the options.
    B. Analysing the needs
    C. Defining the requirements.
    D. Considering perspectives.





    Answer: A

    Question: 43


    The following is a list of statements about stakeholders and stakeholder management.

    a. A customer can be considered as a stakeholder in a project.

    b. A supplier can be considered as a stakeholder in a project.


    c. Stakeholders’ positions do not remain static during the life of the project.

    d. Communication must not be tailored to each stakeholder in the project.

    Which of the following is correct?
    A. Statements a, b and c are correct, statement d is incorrect.
    B. All four statements are correct
    C. Statements a and c are correct, statements b and d are incorrect.
    D. Statements b and c are correct, statements a and d are incorrect.





    Answer: A

    Question: 44

    Which of the following diagrams explicitly shows the sequence of tasks?
    A. A swim-lane diagram
    B. A use case diagram.
    C. A business activity model.
    D. A class model.





    Answer: A


    Question: 45

    What is the business analyst doing when he or she compares the BAM with the current business situation?
    A. Conceptual modelling.
    B. Analysing perspective
    C. Gap analysis
    D. Defining CATVVOE.





    Answer: C

    Question: 46

    Which stage of Isaksen and Treffinger’s creative problem-solving model is concerned with analysing the opinions and
    concerns to identify how information can be quantified?
    A. Mess finding.
    B. Data finding
    C. Problem finding.
    D. Idea finding





    Answer: B
    Question: 47


    Which of the following diagrams helps the business analyst to document a range of issues that have been uncovered
    about a business situation?
    A. The rich picture.
    B. The ‘to be’ process model.
    C. The business activity model
    D. The use case diagram.




    Answer: A













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