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Cisco 500-051

Unified Communications Contact Center(R) Express Implementation

Questions and Answers : 50
Q&A Update On : December 15, 2017
File Format : PDF
Windows Compatibility : Windows 10/8/7/Vista/2000/XP/98
Mac Compatibility : All Versions including iOS 4/5/6/7
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Linux : All Linux Versions
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Cisco 500-051

Unified Communications Contact Center(R) Express Implementation

Exam Simulator Q&A : 50
Q&A Update On : December 15, 2017
File Format : Installable Setup (.EXE)
Windows Compatibility : Windows 10/8/7/Vista/2000/XP/98
Mac Compatibility : Through Wine, Virtual Computer, Dual Boot
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    Cisco 500-051 (Unified Communications Contact Center(R) Express Implementation)

    Questions and Answers : 50
    Q&A Update On : December 15, 2017
    File Format : PDF
    Windows Compatibility : Windows 10/8/7/Vista/2000/XP/98
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    Cisco 500-051 (Unified Communications Contact Center(R) Express Implementation)

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    Q&A Update On : December 15, 2017
    File Format : Installable Setup (.EXE)
    Windows Compatibility : Windows 10/8/7/Vista/2000/XP/98
    Mac Compatibility : Through Wine, Virtual Computer, Dual Boot
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500-051 Questions and Answers

500-051


Answer: B, C, E


QUESTION: 47

The Cisco Unified Real-Time Monitoring Tool enables you to do which three options? (Choose three.)


  1. Plot and view performance data.

  2. Monitor the replication status of historical data store.

  3. Monitor the Cisco Unified CCX CTI port status and take corrective action.

  4. Download log files from Cisco Unified CCX nodes.

  5. Check the number of active calls in the Cisco Unified CCX system.

  6. Monitor the WAN link status.


Answer: A, C, D


QUESTION: 48

Which option enables you to monitor previous agent seat license usage?


  1. traffic analysis historical report

  2. port and agent seat utilization historical report in Cisco Unified Intelligence Center

  3. port-monitoring tool in Cisco Unified Communications Manager Real-Time Monitoring Tool

  4. overall Cisco Unified CCX stats in Cisco Unified Communications Manager Real- Time Monitoring Tool


Answer: B


QUESTION: 49

What is the purpose of relative filters?


  1. generate historical and real-time reports for the previous week

  2. generate historical time reports for the previous week

  3. filter spam emails from reaching the email queues

  4. report on previous port usage


Answer: B


QUESTION: 50

Which action would you take to convert a high availability over LAN deployment to high availability over WAN?


  1. Apply a ''Warm Standby'' license.

  2. Apply a ''WAN Standby'' license.

  3. Do a fresh installation of the whole system as high availability over WAN.

  4. Reinstall second Cisco Unified CCX node and add it to cluster over WAN.


Answer: D

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