46150T Exam Information and Guideline
APSS Avaya Solutions for Midsized Customers
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Exam Specification: 46150T APSS Avaya Solutions for Midsized Customers
Exam Name: 46150T APSS Avaya Solutions for Midsized Customers
Exam Code: 46150T
Exam Duration: 90 minutes
Passing Score: 70%
Exam Format: Multiple-choice
Exam Delivery: Proctored online or at a testing center
Course Outline:
1. Introduction to Avaya Solutions for Midsized Customers
- Overview of Avaya solutions tailored for midsized customers
- Understanding the key features and benefits of Avaya solutions
- Exploring the Avaya product portfolio for midsized customers
2. Avaya Communication Solutions
- Understanding Avaya communication solutions for midsized customers
- Exploring Avaya IP Office and its capabilities
- Overview of Avaya Aura Communication Manager and Session Manager
3. Unified Communications and Collaboration Solutions
- Overview of Avaya Equinox and Avaya Spaces
- Understanding the features and functionality of unified communications solutions
- Exploring collaboration tools and applications for midsized customers
4. Contact Center Solutions
- Introduction to Avaya contact center solutions for midsized customers
- Understanding Avaya Contact Center Select and Avaya IX Contact Center
- Exploring features such as omnichannel routing, workforce optimization, and reporting
5. Networking and Security Solutions
- Overview of Avaya networking solutions for midsized customers
- Understanding Avaya Fabric Connect and Avaya VSP switches
- Exploring Avaya security solutions and best practices for midsized networks
6. Integration and Migration Considerations
- Integrating Avaya solutions with existing systems and applications
- Understanding migration strategies for transitioning to Avaya solutions
- Exploring interoperability and integration with third-party solutions
Exam Objectives:
1. Understand the Avaya solutions available for midsized customers.
2. Demonstrate knowledge of Avaya communication solutions, including IP Office and Aura.
3. Familiarize yourself with unified communications and collaboration solutions such as Avaya Equinox and Spaces.
4. Gain an understanding of Avaya contact center solutions, including Contact Center Select and IX Contact Center.
5. Learn about Avaya networking solutions, including Fabric Connect and VSP switches.
6. Understand Avaya security solutions and best practices for midsized networks.
7. Familiarize yourself with integration and migration considerations for Avaya solutions.
Exam Syllabus:
Section 1: Introduction to Avaya Solutions for Midsized Customers (10%)
- Avaya solutions tailored for midsized customers
- Key features and benefits of Avaya solutions
- Avaya product portfolio for midsized customers
Section 2: Avaya Communication Solutions (20%)
- Avaya communication solutions for midsized customers
- Avaya IP Office and its capabilities
- Avaya Aura Communication Manager and Session Manager
Section 3: Unified Communications and Collaboration Solutions (15%)
- Avaya Equinox and Avaya Spaces
- Features and functionality of unified communications solutions
- Collaboration tools and applications for midsized customers
Section 4: Contact Center Solutions (20%)
- Avaya contact center solutions for midsized customers
- Avaya Contact Center Select and Avaya IX Contact Center
- Omnichannel routing, workforce optimization, and reporting
Section 5: Networking and Security Solutions (20%)
- Avaya networking solutions for midsized customers
- Avaya Fabric Connect and Avaya VSP switches
- Avaya security solutions and best practices for midsized networks
Section 6: Integration and Migration Considerations (15%)
- Integrating Avaya solutions with existing systems and applications
- Migration strategies for transitioning to Avaya solutions
- Interoperability and integration with third-party solutions.