44202T Exam Information and Guideline
Avaya OneCloud UCaaS Sales Specialized Test
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Exam Specification: 44202T Avaya OneCloud UCaaS Sales Specialized Test
Exam Name: 44202T Avaya OneCloud UCaaS Sales Specialized Test
Exam Code: 44202T
Exam Duration: 90 minutes
Passing Score: 70%
Exam Format: Multiple-choice
Exam Delivery: Proctored online or at a testing center
Course Outline:
1. Introduction to Avaya OneCloud UCaaS
- Overview of Avaya OneCloud UCaaS solution
- Understanding the benefits and features of Avaya OneCloud UCaaS
- Exploring the market trends and opportunities for UCaaS solutions
2. UCaaS Solution Architecture and Components
- Understanding the architecture of Avaya OneCloud UCaaS
- Exploring the core components of Avaya OneCloud UCaaS
- Identifying the integration points with other systems and applications
3. Positioning and Selling Avaya OneCloud UCaaS
- Identifying target customers and industries for Avaya OneCloud UCaaS
- Understanding the key value propositions of Avaya OneCloud UCaaS
- Differentiating Avaya OneCloud UCaaS from competitors
4. Solution Design and Configuration
- Assessing customer requirements and designing UCaaS solutions
- Configuring and customizing Avaya OneCloud UCaaS
- Integrating Avaya OneCloud UCaaS with existing customer infrastructure
5. Sales Process and Strategies
- Understanding the sales process for Avaya OneCloud UCaaS
- Developing sales strategies and tactics for UCaaS solutions
- Overcoming objections and closing deals
6. Post-Sales Activities and Support
- Managing customer expectations and post-sales activities
- Providing ongoing support and maintenance for Avaya OneCloud UCaaS
- Upselling and cross-selling opportunities for additional services
Exam Objectives:
1. Understand the features, benefits, and components of Avaya OneCloud UCaaS.
2. Explain the architecture and integration points of Avaya OneCloud UCaaS.
3. Position and sell Avaya OneCloud UCaaS to target customers and industries.
4. Design and configure UCaaS solutions using Avaya OneCloud UCaaS.
5. Differentiate Avaya OneCloud UCaaS from competitors.
6. Apply effective sales process and strategies for selling UCaaS solutions.
7. Provide post-sales activities and support for Avaya OneCloud UCaaS.
Exam Syllabus:
Section 1: Introduction to Avaya OneCloud UCaaS (10%)
- Overview of Avaya OneCloud UCaaS solution
- Benefits and features of Avaya OneCloud UCaaS
- Market trends and opportunities for UCaaS solutions
Section 2: UCaaS Solution Architecture and Components (20%)
- Architecture of Avaya OneCloud UCaaS
- Core components of Avaya OneCloud UCaaS
- Integration points with other systems and applications
Section 3: Positioning and Selling Avaya OneCloud UCaaS (20%)
- Target customers and industries for Avaya OneCloud UCaaS
- Key value propositions of Avaya OneCloud UCaaS
- Differentiating Avaya OneCloud UCaaS from competitors
Section 4: Solution Design and Configuration (25%)
- Assessing customer requirements and designing UCaaS solutions
- Configuring and customizing Avaya OneCloud UCaaS
- Integrating Avaya OneCloud UCaaS with existing customer infrastructure
Section 5: Sales Process and Strategies (15%)
- Sales process for Avaya OneCloud UCaaS
- Sales strategies and tactics for UCaaS solutions
- Overcoming objections and closing deals
Section 6: Post-Sales Activities and Support (10%)
- Managing customer expectations and post-sales activities
- Providing ongoing support and maintenance for Avaya OneCloud
UCaaS
- Upselling and cross-selling opportunities for additional services