CertEAL324 Exam Information and Outline
Certificate for Estate Agents (Level 3)
Syllabus Update Checked on: November 6, 2026
CertEAL324 Exam Syllabus & Study Guide
Before you start practicing with our exam simulator, it is essential to understand the
official CertEAL324 exam objectives. This course outline serves as your roadmap.
The information below reflects the 2026 syllabus defined by
ABBE.
Below are complete topics detail with latest syllabus and course outline, that will help you good knowledge about exam objectives and topics that you have to prepare. These contents are covered in questions and answers pool of exam.
- Assessment
- Multiple-choice examinations
- Legislation Relevant to Estate Agency
- Estate Agents Act 1979 and Estate Agents (Provision of Information) Regulations
- Consumer Protection from Unfair Trading Regulations 2008
- Material information in property listings (Parts A, B and C)
- Money Laundering Regulations 2017 and customer due diligence
- UK GDPR, Equality Act 2010, Bribery Act
- Property redress schemes
- Valuation and Market Appraisal
- Comparable evidence and market conditions
- Factors affecting property value
- Instruction and Marketing
- Agency agreement types: sole agency, sole selling rights, multi-agency
- Fees, terms of business and cancellation rights
- Property particulars, photographs and online portals
- Viewings, Offers and Negotiation
- Conducting viewings, qualifying buyers
- Handling and recording offers; conflicts of interest
- Sales Progression and Conveyancing
- Memorandum of sale, searches, surveys and mortgages
- Exchange of contracts and completion
- Leasehold, freehold and commonhold
- Customer Service and Professional Ethics