CertELAL322 Exam Information and Outline
Certificate for Estate and Lettings Agents (Level 3)
Syllabus Update Checked on: November 3, 2026
CertELAL322 Exam Syllabus & Study Guide
Before you start practicing with our exam simulator, it is essential to understand the
official CertELAL322 exam objectives. This course outline serves as your roadmap.
The information below reflects the 2026 syllabus defined by
ABBE.
Below are complete topics detail with latest syllabus and course outline, that will help you good knowledge about exam objectives and topics that you have to prepare. These contents are covered in questions and answers pool of exam.
- Assessment
- Multiple-choice examinations per unit
- Unit: Legal Framework for Property Agents
- Estate Agents Act 1979 and Consumer Protection from Unfair Trading Regulations
- Consumer Rights Act 2015 and Material Information requirements
- Anti-money laundering regulations and due diligence
- Data protection (UK GDPR) and Equality Act 2010
- Redress schemes and client money protection
- Unit: Residential Sales Practice
- Market appraisal and valuation for marketing
- Agency agreements, fees and terms of business
- Marketing, viewings and negotiating offers
- Conveyancing process: offer to completion
- Unit: Residential Lettings Practice
- Housing Act 1988, assured shorthold tenancies, Renters Rights reforms
- Tenant referencing and Right to Rent checks
- Tenancy deposit protection schemes
- Landlord obligations: gas safety, EICR, EPC, HHSRS
- Property management, inspections and repairs
- Ending tenancies and possession notices
- Unit: Customer Service and Professional Conduct
- Complaints handling and ethics