CSBA Exam Information and Guideline
Certified Software Business Analyst
Below are complete topics detail with latest syllabus and course outline, that will help you good knowledge about exam objectives and topics that you have to prepare. These contents are covered in questions and answers pool of exam.
Learning Objectives
The following objectives identify what you will be able to do after the completion of each module.
1.1 Terms and Definitions (K2)
LO-1.1.1 Know the key concepts of Business Analysis (K1)
LO-1.1.2 Know the role of Business Analysis in organizations, programs and projects (K1)
LO-1.1.3 Understand objectives of Business Analysis in the different phases of the product life
cycle (K2)
LO-1.1.4 Know the main knowledge areas in Business Analysis (K1)
1.2 Role of a Business Analyst (K2)
LO-1.2.1 Explain the role and responsibilities of a Business Analyst in terms of an
organization and a project (K2)
LO-1.2.2 Understand how the Business Analyst interfaces with other roles within an
organization and program/projects stakeholders’ (K2)
1.3 Overview of the Business Analysis Activities (K1)
LO-1.3.1 Know the main activities of Business Analysis (K1)
1.4 Competencies (K2)
LO-1.4.1 Summarize the main competencies of a Business Analyst (K2)
LO-1.4.2 Understand the meaning of soft skills in the profession of Business Analysis (K2)
This syllabus defines the foundation level (Foundation Level) of the program to become an IQBBA
Certified Business Analyst (CFLBA). IQBBA developed this syllabus in cooperation with the Global
Association for Software Quality (GASQ).
The syllabus serves as a foundation for training providers who are seeking accreditation. All areas of
this syllabus must be incorporated in the training documents. The syllabus should, however, also serve
as the guideline for preparing for certification. All the areas listed here are relevant for the examination.
Providers of an IQBBA Certified Business Analyst course must be accredited. IQBBA accreditation is
granted after an expert panel reviews the training provider's documentation. An accredited course is
one that is determined to conform to the syllabus. When an accredited course is given, an official
Certified Business Analyst examination (CFLBA exam) may be administered. An exam may also be
administered by an independent certification institute (according to ISO 17024 rules).