MS-721 Exam Information and Outline
Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate
Syllabus Update Checked on: November 10, 2026
MS-721 Exam Syllabus & Study Guide
Before you start practicing with our exam simulator, it is essential to understand the
official MS-721 exam objectives. This course outline serves as your roadmap.
The information below reflects the 2026 syllabus defined by
Microsoft.
Below are complete topics detail with latest syllabus and course outline, that will help you good knowledge about exam objectives and topics that you have to prepare. These contents are covered in questions and answers pool of exam.
- Exam Format
- Proctored exam; approx. 40–60 questions; 100 minutes; passing score 700
- Plan and Design Collaboration Communications Systems (30–35%)
- Teams Phone, meetings and devices planning
- Network readiness
- Manage Meetings, Calling and Teams Devices (35–40%)
- Teams Rooms, Teams Phone, Direct Routing, Operator Connect
- Monitor and Troubleshoot Communications Systems (25–30%)
- Call quality dashboard, device health, troubleshooting tools