MS-900 Exam Format | MS-900 Course Contents | MS-900 Course Outline | MS-900 Exam Syllabus | MS-900 Exam Objectives

This exam is designed for candidates looking to demonstrate foundational knowledge on the considerations and benefits of adopting cloud services in general and the Software as a Service (SaaS) cloud model. This exam also covers knowledge of available options and benefits gained by implementing Microsoft 365 cloud service offerings.



This exam can be taken as a precursor to cloud computing and technologies exams- such as Office 365- Microsoft Intune- Azure Information Protection (AIP)- and Windows 10.



Describe Cloud Concepts (15-20%)

Detail and understand the benefits and considerations of using cloud services

Describe the different types of cloud services available

 IaaS

 PaaS

 SaaS

 Public- private and hybrid scenarios

 position Microsoft 365 in a SaaS scenario



Describe Core Microsoft 365 Services and Concepts (30-35%)

Identify core Microsoft 365 components

 Windows 10 Enterprise

 Exchange Online

 SharePoint Online

 Teams

 Enterprise Mobility + Security products and technologies

 Microsoft Stream

Compare core services in Microsoft 365 with corresponding on-premises services

 identify scenarios when usage of M365 services is more beneficial than on-premises services

Describe the concept of modern management

 describe the Windows-as-a-Service (WaaS) model

 describe the usage of the Microsoft 365 Admin Center and M365 user portal

 describe the Microsoft deployment and release model for Windows and cloud-based business apps

 describe how Microsoft Managed Desktop can streamline business needs

Describe Office 365 ProPlus offerings

 compare with on-premises Office 2016 deployment

Identify collaboration and mobility options with Microsoft 365

 describe the concept of effective collaboration with Microsoft 365

 describe the concept of enterprise mobility- device management- and application management within an organization

Describe analytics capabilities in Microsoft 365



Describe security- compliance- privacy- and trust options in Microsoft 365 (25-30%)

Describe security and compliance concepts with Microsoft 365

 identify key components within an organizations cloud and on-premises infrastructure that require protection

 describe key security pillars of protection- including identity- documents- network- and devices

Describe identity protection and management options

 describe concepts of cloud identity- on-premises identity- and hybrid identity

 identify document protection needs and capabilities of Azure Information Protection (AIP)

 describe Multi-Factor Authentication (MFA)

Describe the need for unified endpoint management- security usage scenarios- and services

 compare security usage scenarios and services available with Azure Active Directory P1- P2- and Active Directory Domain Services (AD DS)

 describe how Microsoft 365 services addresses the most common current threats

Describe capabilities of the Service Trust portal and Compliance Manager

 describe the trust relationship with Microsoft

 describe service locations

 explain how to address most common cloud adoption issues



Describe Microsoft 365 pricing and support options (25-30%)

Describe Licensing options available in Microsoft 365

 identify M365 subscription and management options

 describe key selling points of M365 in segments of productivity- collaboration- security- and compliance

 identify the different licensing and payment models available for M365

 understand how to determine and implement best practices

Describe pricing options

 describe the Cloud Solution Provider (CSP) pricing model for Windows and Microsoft cloud services

 describe the basics of cost benefit analysis for on-premises versus cloud services

 identify available billing and bill management options

Describe support offerings for Microsoft 365 services

 describe how to create a support request for Microsoft 365 services

 identify Service Level Agreements (SLAs)

 describe how to determine service health status

 describe the Service Health dashboard

Describe the service lifecycle in Microsoft 365

 describe private preview- public preview- and General Availability (GA) and their correlation to support policy and pricing